We had that issue before, not sure what the fix was. I see other users reporting similar issues over the past few years but can't pinpoint a solution. For sharing or viewing of Gmail attachments in Offline mode, many users required the attachments on their computer. The way Files show up in Salesforce may differ based on the experience used. Case 2: Need to See Attachment in Gmail Offline Mode. Using Outlook Integration or Gmail Integration, email attachments are added. This usually happens when someone sends emails with attachments from Outlook for Mac or another iOS device. If in any scenario, if required the Gmail attachment urgently then it is possible that you will see this type of problem. When the email is opened and I scroll through it, there are no attachment icons anywhere. When this happens, in the Inbox view in iOS Mail there is a paperclip icon next to to the email. I'm dealing with an issue with a few different iPhones right now where Mail.app sometimes doesn't show attachments in emails that it receives however, attachments do show up in those emails when viewing them from the web email client (e.g., Outlook Web Access) or a desktop email client (e.g.